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ScribOrder

K-12 Online Records Request System, Made Simple!

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Web-based student transcript and verification request software. It's fast, secure, FERPA compliant, paperless and best of all... NO COST to the District!

How it Works!

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    Automatically Captures
    Applicants Data

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    Automatically Collects
    Applicable Fees

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    Securely Enforces FERPA Work Processes

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    Delivers Documents and Verifications

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We enforce YOUR processes. You decide what is sent and to who it is sent.

Enforce a policy that only allows Unofficial Transcripts to Students, Official Transcripts to Education Institutions, and Directory Information to Third-Party requestors and Background Check Companies.

ScribOrder is FERPA (Federal Education Rights Privacy Act) approved and compliant!

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We are processing more than 1 request EVERY MINUTE 24 hours per day, 365 days per year. Thats a LOT of orders.

With ScribOrder, you can also let your customers (students, alumni, background check companies), know when your office is closed by posting an out of office or holiday message.

ScribOrder works holidays so that you don't have to do so!

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ScribOrder processes Current-Student, Alumni Student, Corporate Verifications, Diploma Requests, GED Requests, Transfer Requests, and Deferred Action Requests.

The data we collect is configurable for each form and for each district.

ScribOrder can manage any type of document request. Each type is completely configurable and offers unlimited document selection and pricing options.

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What if someone doesn't have a credit card? Allow your requestors to pay by Money-Order or Text. When an order is made via money-order, the order is tracked within ScribOrder, but is not presented for processing until the money-order arrives via mail.

Once the money-order arrives, simply 'activate' the order and it jumps into full workflow, just like a credit card order.

Orders can also be paid for via 'Text'. Once the order information is made, a text is sent to the requestor's phone with a 'PIN'. The PIN is then entered into ScribOrder. Badda-bing, the order is placed into normal workflow.

ScribOrder enables a process to handle online orders paid by money-order as well as those paid by text. All students deserve access to their records regardless of payment type.

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Students, Alumni, and Verification Specialists can track an order's progress online using the ScribOrder 'Order Tracker'. Each order is assigned a unique order number, and the requestor creates a password that allows only them to view the status of their order.

If you can order a pizza online, then you can request, and track a document online using the Order Tracker. The Order Tracker also allows ScribOrder to communicate with customers who do NOT have email or text options. In addition, requestors can order additional copies and mid-year transcripts via the Order Tracker.

ScribOrder Order Tracker allows your office to provide updates to Students, Alumni, and Verification Specialists 24 hours per day. People appreciate the ability to see the status of their order using a 'self-service' option.

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Each order automatically kicks off a series of communication messages to the requestor. In fact, at each step in the process, ScribOrder communicates in both English and Spanish by configurable emails, texts, and out-bound calls.

Using the ScribOrder dashboard, you can select custom communication / email templates, and embed order specific information that is presented to the requestor via any selected communication methods and the Order Tracker.

In addition to text and email, ScribOrder also offers out-bound, system generated courtesy calls to the requestor informing them of order status.

ScribOrder automatically communicates with students, alumni, and verification companies over 100,000 times per month. WOW, thats a LOT fewer phone calls for you and your staff!.

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Options, options, options. Today's consumer is used to payment options and ScribOrder provides those options intuitively.

Some districts will always allow walk-in orders. Some will always take checks and cash. ScribOrder can accomodate your process.

Even if you already do credit card processing internally, you can use the pay-at-counter button to enable point-of-sale functionality. As always, ScribOrder manages receipting automatically.

As new payment options arise, we will always keep pace. Rest assured that your comprehensive statement will be complete and simple.

ScribOrder enables you to use the 'Pay at Counter' option from your kiosk if you choose to allow walk-in orders. This allows the district to collect fees the old-fashioned way and use the system as a point-of-sale system.

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ScribOrder allows requestors to pay by Credit Card, Money Order, Text, or Coupon. Each order receives an automatic receipt and that receipt can also be accessed via the Order Tracker.

Your district Finance Office will love you because we provide a single Transaction Statement each month along with a single Check or Electronic Funds Transfer.

No more cash to tally at the end of each day. No more duplicate receipts - one for Finance and the other for the Requestor. ScribOrder manages receipting automatically.

ScribOrder sends our clients over $250,000 per month. We collect it electronically from students, alumni, and verification companies and send it to the districts / schools via electronic transfer.

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Experience has taught us the 'refunds are reality'. For example, perhaps both a recent graduate and their 'very motivated' parent both order a copy of the student's official transcript to be delivered to ACME College where the student will LIVE ON CAMPUS.

Of course you catch this error and want to do your best to save the recent graduate a little cash - simply refund the order.

When you process the refund, you can enter an order specific message, and the student will be notified. You did your good deed of the day!

ScribOrder allows you to perform refund as you see fit - both partial refunds and full refunds. Students and Alumni are the #1 priority.

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Hardships do happen. We like to say that 'there can be no substitute for judgement'. If someone needs a copy of a record and simply cannot afford the fee - give it to them on us. Issue them a hardship coupon and they can use it just like cash.

Coupon orders bypass payment screens, but enter the workflow just like a paid order. Coupons can be based upon price, document, or entity.

Your District Board will be happy to know that you are putting students first.

Providing student records to certain individuals and government agencies at no cost is an important aspect of a districts’ involvement in the community. ScribOrder lets you create custom coupons to offer specific freebies to specific groups and individuals!

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Generally, either District Board Policy or individual High School Policy provides high school juniors and seniors some number of 'free' transcripts to encourage their matriculation to college. ScribOrder can be configured to track any number of 'free copies' by student. There is no fee for free transcripts. FREE IS FREE.

Rules can be configured to match your needs. They can be a simple X free or a fairly complex rules whereby all transcripts sent to in-state institutions are free.

ScribOrder tracks student transcript requests and ensures that any board policy indicating 1,2,3,4,5 or more free transcripts is enforced. Students are only charged after they have expended free copies.

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We have servers all over the United States. In fact, we have a ring of servers that maintain your data. The nodes in the ring are configured such that any node, or even multiple nodes, can drop out of the ring at any time without service disruption.

However, we don't stop with simply replicating the data across our ring. We also make a backup of each node, every 5 minutes and store that backup to no less than 6 data centers across the United States.

ScribOrder ensures that your data is safe and secure. We encrypt and replicate all data throughout the United States - East, West, North and South.

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If there is NO COST to the district, then how do we make money? Its simple really, we charge a small 'convenience' fee to the requestor. The fee is typically about the same cost as the cost to purchase a money order and less than the cost of driving to order a document in person.

We understand that you may not charge for these services today and we can still work with you - just ask us how.

Finally, we REALLY WANT you to use ScribOrder. There are no contract terms. We only ask that you place a link to ScribOrder on your district web page - if you don't like it, simply remove the link from your web page. Try it for a period of time at no cost to you, your students, or verification companies.

We will earn your business!
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